Skin Elixir Loyalty Promotion Terms & Conditions:

These offers cannot be used in conjunction with any other offer or promotional voucher. No rainchecks, refunds, or substitutions. 6 weeks expiry date from email send date. Selected Therapists only: Emily V, AbbeyRose, SarahJane, Fiona.

Reservations

To avoid disappointment, we recommend advance reservations to secure your preferred date and time. You will receive a confirmation (via SMS) 48 hours prior to your scheduled appointment time to ensure you can confirm or cancel your appointments with ease. Credit card details are required at the time of reservation to secure your treatment selection.

Arrival

Please arrive 10 minutes prior to your scheduled appointment time to allow the relaxation process to start and ensure we can provide maximum therapy time.

Cancellations

Appointments are reserved especially for you. We understand that plans change, so we kindly ask that you give us 24 hours’ notice should you need to change or cancel your appointment, otherwise a 50% cancellation fee will be charged. Confirmation of an appointment is acknowledgment of this policy.

Loyalty Points

Beauty on Roses Loyalty points must be used in the specified month. Not able to be used in conjunction with any other offer. Full amount of points needed to redeem the service of product. Points expire after 12months of inactivity in the store.

Gift Vouchers

Beauty on Roses gift vouchers are treated like cash. Vouchers are not redeemable for cash. Lost or stolen vouchers will not be replaced or refunded. Gift cards cannot be cancelled. Specified services revert back to original dollar amount after 12months. Vouchers are needed in-store to be redeemed. Payment is required if voucher is not present and will be refunded once voucher has been brought into Beauty on Rose. Gift Card will be valid for use for two years from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Remaining Gift Card Value before the expiry date, after the expiry date unused value will become the property of Beauty on Rose.

Promotions Vouchers

Beauty on Rose promotional vouchers are only valid on full priced treatments. There is no additional discount on promotional treatments. Gift vouchers cannot be used in conjunction with promotions. These vouchers cannot be used on a Sunday booking.

Re-issue of faulty or damaged Gift Cards

A re-issue of faulty or damaged Gift Cards is not available unless the fault or damage to the Gift Card is proven to be a result of the production process or otherwise due to the fault of us or our agents or contractors.

Lost or stolen Gift Cards

Treat your Gift Card like cash. Lost or stolen Gift Cards will not be replaced or refunded. The bearer of the Gift Card will be taken to be the owner of the Gift Card.

Your Gift Card, your responsibility

You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us.

Changes to Terms and Conditions of Use

We reserve the right to change any of the terms contained in these Terms and Conditions of Use at any time where the change is required for any reason and agree to provide you with at least 30 days notice of such changes. We will give you notice by posting the changes on www.beautyonrose.com.au

Checking your Gift Card balance, expiry date and transaction history

You will not be sent statements of transactions on a Gift Card. You can check your Gift Card balance and expiry date at any time in-store at the service desk, or by calling 0393313800 or emailing reception@beautyonrose.com.au. For balance enquiries we will require the numerical or written voucher number.

Promotions

Promotions are not able to be used in conjunction together.

Series Cards

Beauty on Roses series cards are a pre-payment transaction on a single service available for use by 1 client. These cards cannot be redeemed on a Sunday booking. Series cards will be valid for use for 6month period from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Remaining services before the expiry date, after the expiry date unused value will become the property of Beauty on Rose. Series cards cannot be substituted, exchanged, or refunded once purchased. All sales are final. Payment acknowledges acceptance of these terms.

Boost Bundle Cards

Beauty on Roses Boost Bundle Cards are a pre-payment transaction on a single service & product combination available for use by 1 client. These cards cannot be redeemed on a Sunday booking. Boost Bundle Cards will be valid for use for 4month period from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Remaining services before the expiry date, after the expiry date unused value will become the property of Beauty on Rose. Boost Bundle Cards cannot be substituted, exchanged, or refunded once purchased. All sales are final. Payment acknowledges acceptance of these terms.

Refunds

We do not provide refunds on retail products or gift vouchers. Products can be exchanged when a reaction has occurred for a replacement product or salon credit when accompanied by a receipt within 14 days of purchase.

Sunday Surcharge

Please note that all treatments performed on Sundays and Public Holidays attract a 10% surcharge.

Beauty on Rose Guarantee

Beauty on Rose must be notified within 7 days from treatment with dissatisfaction. Reaction to treatment requires in-store consultation.

Reserved Rights

Beauty on Rose reserves the right to change and alter these conditions without any notification.

 

April 2017 Promotion Terms & Conditions:

These offers cannot be used in conjunction with any other offer or promotional voucher. No rainchecks, refunds, or substitutions. Retail Therapy: HA Complex & BoostPlus cannot be substituted.  Mothers Day Gift Voucher & Ecoya Candle: Candle is Ecoya “Sweet Fruits” or “Pine Needles”. No subsitution. Only while stocks lasts. Gift Voucher is a conditional voucher – can only be used on service and not in conjunction with any other offer or discount.

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