What if I am late for my appointment?
The service you require has been reserved especially for you. We require the allocated time that has been marked out for your service. If you are late, it will limit the amount of time we are able to give you, so as the next client is not delayed.
Do I need a deposit?
For group bookings of 3 people or more, or where an individual appointment lasts 1 hours or more, a credit card is needed to secure you booking or your gift voucher number. For cancellations in full or part, or for a reduction of the treatments booked, 24 hours notice is required. Notice of less than 24 hours will result in a fee or a deduction taken from your voucher or credit card.
Can I bring my children along?
We love kids, but we try to provide the most relaxing environment here at the salon. It is preferred that you do not bring your children along so that you, your therapist and other clients can fully enjoy their experience. If you are unable to find a child minder, it is your responsibility to keep your children quiet and behaved in the salon. Children are not permitted to enter the wax rooms as it can be a safety hazard for your child.
Using mobile phones
Please switch your mobile off or to silent when you enter the salon. We don’t mind if you need to send messages or check emails during some of your treatments, but please refrain from doing so if it interrupts the flow of your service and for others enjoying their treatment, especially manicure & pedicure room. We ask that phone calls are taken outside or in our reception area in respect to other patrons enjoying their treatments.
Please be careful of collecting all items before leaving the store. Although we do have a lost & found area at Beauty on Rose we will try our best to get your items back to their owner we take no responsibility for personal items left in our salon.
Please let us know about any medical conditions you have such as high or low blood pressure, recent surgical procedures, any medications you are on, and if you are pregnant.